Quality Policy
Rex Engineering Supplies (Pty) Ltd, is committed to delivering superior engineering and fabrication solutions that consistently meet or exceed our customers’ expectations.
Our Quality Management System (QMS) is designed and implemented in accordance with the requirements of the ISO 9001:2015 standard to ensure continual improvement, operational excellence, and customer satisfaction.
This Quality Policy is communicate to all employees. It serves as the foundation for our commitment to delivering quality engineering solutions while fostering a culture of continuous improvement.
To achieve this, we are dedicated to:
- Customer Focus: Understanding and addressing the needs and expectations of our customers. Ensuring all products and services conform to agreed-upon specifications, applicable standards, and legal requirements.
- Leadership and Employee Engagement: Promoting a culture of quality and accountability at all levels of the organisation. Empowering employees with training, tools, and resources to perform their duties effectively and in compliance with the QMS.
- Process Approach and Risk Management: Adopting a structured process approach to achieve consistent and efficient outcomes. Identifying and mitigating risks taht could impact the quality of our products and services.
- Continual Improvement: Monitoring performance through measurable objectives and targets. Continuously improving processes, systems, and products to enhance efficiency and customer satisfaction.
- Compliance and Commitment: Maintaining compliance with ISO 9001:2015 and other relevant standards, regulatory requirements, and customer specifications. Ensuring the QMS is regularly reviewed and updated to remain effective and aligned with organisational goals.
QPOL5.2.1 – Rev 1
Date 26.01.2025